Effective Date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website concretepetaluma.comand any services arranged through it, operated by Petaluma Concrete ("we," "us," or "our"), located at 400 5th St, Petaluma, CA 94952. By using this website or requesting our services, you agree to these Terms. If you do not agree, please do not use this site or request services from us.
By accessing or using our website, submitting an estimate request, or engaging our services, you confirm that you are at least 18 years old and have the legal authority to enter into a binding agreement. If you are acting on behalf of a property owner or business, you represent that you have the authority to bind that party to these Terms. We reserve the right to update or modify these Terms at any time. Changes take effect when posted on this page with an updated effective date.
Petaluma Concrete is a licensed concrete contractor providing residential and commercial concrete services in Petaluma, California and surrounding communities. Services include but are not limited to concrete driveways, patios, sidewalks, foundations, retaining walls, garage floors, pool decks, and related concrete work. All work is performed in accordance with applicable California building codes and local permit requirements. Services are available by appointment only. We do not accept walk-in visits at our office.
Submitting a request through this website does not create a contract or guarantee a specific price. All estimates are provided after an on-site visit and assessment of the project. Written estimates are valid for 30 days from the date issued unless otherwise stated.
Final pricing is based on the scope of work agreed upon in a written project agreement. If unforeseen conditions arise during work that require a change in scope - for example, discovery of unstable soil or buried obstructions - we will notify you and provide a written change order before proceeding with additional work. We do not add charges to a project without your prior written or documented verbal approval.
Prices are quoted in US dollars. All applicable permits, demolition, haul-away, and other line items are detailed in the project estimate. If an item is not listed, ask us before work begins.
Project start dates are scheduled based on mutual availability, permit approval timelines, and weather conditions. Concrete work cannot proceed in rain or freezing temperatures - we will notify you as soon as possible if weather requires a schedule change. We are not liable for delays caused by weather, permit delays, material shortages, or other conditions outside our control.
If you need to cancel or reschedule a confirmed project, please notify us as soon as possible. Cancellations made after materials have been ordered or permits have been pulled may be subject to restocking or permit fees, which will be itemized and communicated to you in writing.
We reserve the right to cancel or decline any project at our discretion, in which case any deposit paid for uncompleted work will be refunded.
Payment terms are outlined in each project agreement. Typically, a deposit is collected before work begins, with the balance due upon project completion. Specific terms may vary by project size and scope. We accept payment by check, cash, or electronic transfer as agreed.
Payments not received by the due date in your project agreement may be subject to a late fee of 1.5% per month on the outstanding balance, beginning 10 days after the due date. If collection becomes necessary, you agree to be responsible for all reasonable collection costs and attorney fees.
Under California law, we have the right to file a mechanic's lien on your property if payment is not made as agreed. We will provide proper notice before filing any lien.
We stand behind our work. Specific warranty terms are included in each project agreement. In general, we warrant our workmanship against defects in labor for a period of one year from the project completion date, provided the concrete has been maintained according to care instructions provided at project completion.
This warranty does not cover damage caused by misuse, vehicle loads exceeding the designed capacity, acts of nature, tree root intrusion, soil settlement beyond what was disclosed at the time of estimate, or homeowner modifications to the completed work.
Hairline surface cracks in concrete are a normal characteristic of the material and are not considered a defect. Control joints are cut to manage where cracks occur. Any cracking that affects structural integrity or results from a defect in our work will be addressed under warranty.
To the fullest extent permitted by applicable law, Petaluma Concrete's total liability to you for any claim arising from our services or this website, whether based on contract, tort, negligence, or any other legal theory, will not exceed the total amount you paid us for the specific project giving rise to the claim.
We are not liable for indirect, incidental, consequential, special, or punitive damages of any kind, including loss of use, lost profits, or property damage not caused by our direct negligence. This limitation applies even if we have been advised of the possibility of such damages.
The information on this website is provided for general informational purposes. While we make every effort to keep it accurate and up to date, we make no warranties about the completeness, accuracy, or reliability of any content on this site.
You may use this website for your personal, non-commercial purposes. You may not copy, reproduce, distribute, or use any content from this site for commercial purposes without our written permission. We reserve the right to modify or discontinue any part of this website at any time without notice.
If a dispute arises between you and Petaluma Concrete related to our services or these Terms, we ask that you contact us first to try to resolve it directly. We can be reached at info@concretepetaluma.com or by calling (707) 600-3389.
If we cannot resolve a dispute informally, any legal action will be filed in the appropriate court located in Sonoma County, California. Both parties waive the right to a jury trial and agree to resolve disputes in a court of competent jurisdiction in Sonoma County.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Sonoma County, California.
If you have questions about these Terms, contact us:
